Customer Experience News & Trends

6 fun rules to make the customer experience better

Working with customers can be a blessing and a curse. Most days, you’re blessed with good people and situations. Other days might be different. 

6 tips to relieve end-of-year sales stress

More salespeople suffer from anxiety than ever before. Here are tips that may reduce your anxiety, fear and worry as the end of the year approaches: 

5 signs workers have had too much — and 7 ways to cut their stress

Some agents wear their emotions on their sleeves. Others mask them like Zorro. But very few can hide stress successfully.

2 tips to cut stress when everyone faces a heavy workload

In your busiest times, try these two hassle-free tactics to cut everyone’s stress level in the contact center.