Vacations, a game-winning home run, a romantic movie — those are what memories are made of this time of year. Customer service? Not so much — unless you follow this template.
Valuable advice from the world’s 6 best customer experience minds
July 1, 2013 Comments (0)
Even if you know a thing or two about creating a great customer experience, you can learn something from these guys. They created business empires on great customer experiences – long before that was the vogue thing to do.
5 presentation lessons from the master — Steve Jobs
November 23, 2011 Comments (0)
The late Apple co-founder will be remembered for a number of things, including his ability to attract and captivate audiences and the media. An analysis shows he used the same formula — one that anyone else can employ.
