If year end means performance reviews, you better start talking more to agents now. Here’s why.
5 practical ways to deal with people you can’t stand
December 21, 2012 Comments (0)
The elves may get along in their contact center – after all, when Santa’s your boss, who wouldn’t get along? But most contact centers aren’t that jolly.
5 ways to deal with people you can’t stand at work
December 17, 2012 Comments (0)
The elves may get along in their contact center — when Santa’s your boss, who wouldn’t get along? But most contact centers aren’t that jolly.
