In the customer experience realm, robots and artificial intelligence (AI) have a bit of a bad rap, mostly because of things like infamous automated answering services. But with constant improvements in technology, robots and AI have begun making positive strides into the world of marketing.
How Siri makes your customer experience look bad
March 11, 2013 Comments (0)
She’s cute, has a soothing voice, seems to know it all – and makes your customer experience look bad.
