Customer Experience News & Trends

15 tips customers are getting about negotiating with you

Purchasing managers are being given the following tips on how they can get a better price in negotiations. This information can help you determine how to better approach customer communications and sales. 

Steal & share these tips for negotiating with customers in a tough economy

Is it better to be a tough negotiator or a soft one during tough economic times? 

Secrets to becoming a better negotiator

The attitude you bring to a negotiation with a customer has a direct impact on the result you’ll get. If you come to a negotiation expecting a war, you’ll get one. You’ll also get less than you would have with a different attitude.