Customer Experience News & Trends

5 presentation lessons from the master — Steve Jobs

The late Apple co-founder will be remembered for a number of things, including his ability to attract and captivate audiences and the media. An analysis shows he used the same formula — one that anyone else can employ.

Which type of comp plan is best for your business?

Every business is different, which is why one-size-fits-all bonus plans rarely have the desired impact, long-term.