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Home : crisis communication

How to help customers in a crisis

by Michele McGovern March 27, 2020 Comments (0)

In a crisis, customers are on edge more than ever. It’s even harder to keep them satisfied. But these tips will help.

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Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

Michele's a journalist with decades of experience working for local and national… MORE

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