Customer Experience News & Trends

3 ways to rescue a sale that’s slipping away

Top closers are able to rescue wounded deals with this three-step approach.

Recovering from a blown sales closing

Anyone can close an easy deal, but it takes a real professional to recover when things start to go badly in the close.

Preventing the ‘victim’ mentality from taking over your company

Some salespeople view themselves as victims of the economy – they listen to all the pessimistic economic forecasts and blame declining sales on a falling economy.