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Home : At Home Customer Contacts

At-home agents or offshore – what’s the way to go now?

by Michele McGovern July 24, 2012 Comments (0)

What’s the better way to staff when in-house growth doesn’t fit the bill – at-home agents or offshore contracts?

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Contributors

Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

Michele's a journalist with decades of experience working for local and national… MORE

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Customer Experience Insight, powered by SuccessFuel, provides the latest marketing, sales and customer experience news and information for professionals in the trenches. Rather than simply regurgitating the day’s headlines, Customer Experience Insight editorial staff delivers actionable insights, helping marketing, sales and customer experience professionals understand what is and isn't working to grow their business and retain more customers.

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