Customer Experience News & Trends

Seven Ways to Inspire Customer Loyalty through Voice of the Customer Initiatives

Making sure previous customers continue to buy from you is important to practically every organization. Often, great attention is paid to marketing efforts and customer service initiatives to accomplish this. Many organizations employ loyalty programs or give out rewards for customers’ repeat business. However, reward points and sales incentives are not always enough to retain customers and inspire lasting loyalty. Verint has identified seven practices that can help inspire and stimulate customer loyalty. To learn more download this whitepaper.

Click here to read the free whitepaper!  

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