Worried that a prominent opt-out link in an e-mail may encourage more prospects to unsubscribe? Don’t be.
It actually encourages readers to stay.
Many companies make the opt-out link hard to find by using small font and placing it at the bottom of the message.
But that only builds distrust, said Google’s analytics evangelist Avinash Kaushik in a recent report.
His tests found that a clearly-stated, prominent unsubscribe buttons result in the fewest opt-outs.
Plus, customers will trust your company more when they see it’s easy to stop your e-mail, said Kaushik.
