Customer Experience News & Trends

Post this: Contact center etiquette everyone should follow

In contact centers, we work together closely. So go ahead and post this refresher on workplace etiquette and good manners.

These come from expert Lisa Mirza Grotts:

  • Keep personal problems out of work.
  • Never discuss salaries. If someone congratulates you on a raise or bonus, say “Thank you.” Nothing more.
  • Ask before you borrow.
  • Show respect for everyone. Don’t curse at or about anyone.
  • Keep a positive attitude about yourself and your company.

Subscribe Today

Get the latest customer experience news and insights delivered to your inbox.