Customer Experience News & Trends

New data: 3 channels that pump up ROI

The three marketing channels that company execs say generate the best ROI today:

  • e-mail
  • search engine optimization (SEO), and
  • paid search (pay-per-click or PPC).

That’s what 1,200 marketing execs said in a recent survey conducted by

When asked what was generating “great” ROI:

  • 51% of execs said paid search. Why is it so popular? Laser-like targeting and results that are easy to measure.
  • 44% of execs said e-mailing their house lists still produces the greatest return, and
  • 39% of execs said they love SEO because all it costs to generate returns is a little time and effort.

The full results of the survey are available here (registration required).

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