Customer Experience News & Trends


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Top 12 Things To Look For In A Great Mobile Chat Solution

Extending chat to mobile customers is one of the hottest topics in mobile engagement. With mobile devices playing an increasingly important role in both e-commerce and in-store spending, connecting with customers wherever they are has become more important than ever.

LivePerson is the leading provider of live chat solutions, and a pioneer and innovator in both desktop and mobile chat. We have been helping companies—ranging from small businesses to global enterprises—implement mobile chat solutions designed to drive business results that include increased sales and improved customer satisfaction and loyalty.

Inside this 8-page whitepaper, we’ll be taking a look at what to look for (and look out for) in a great mobile chat solution!

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