5 ways video can improve the customer experience
Even the camera-shy can use video to make the customer experience better. Here’s why you want to add more video…Click to continue
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7 illnesses every contact center agent faces
Contact center work is stressful and can be dangerous to your health. Here are the top seven illnesses found in contact centers and how you can avoid them:
3 quick ways to boost your product knowledge
The more you know about your company’s products and/or services, the faster and more likely you’ll make customers happy. Here are three ways to learn more now.
