Ways to tell stories that turn prospects into customers
Many sales presentations are boring, banal and inert. These offensive qualities are troublesome for today’s busy prospects who may have…Click to continue
Customer Experience News & Trends
Many sales presentations are boring, banal and inert. These offensive qualities are troublesome for today’s busy prospects who may have…Click to continue
The single biggest complaint of customers is that salespeople talk too much and don’t listen enough. Poor salespeople dominate the talking, while successful salespeople dominate the listening.
When it comes to communication, body language is just as important as the words you speak. And poor body language will cost you sales, no matter how great your pitch is.
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Michele's a journalist with decades of experience working for local and national… MORE
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