Don’t say another word to customers until you read this: Researchers have found the best – and worst – language to use with customers.
Sales
The strategies your salespeople use and how they treat customers are huge cogs in the customer experience engine. It’s essential they follow best practices to ensure customers are more than just satisfied doing business with your company.
5 tips for writing more effective sales messages
Some people who have no problem communicating with prospects face to face or on the telephone run into problems when writing – whether it’s in an email, a blog or part of a social media post.
Ways to tell stories that turn prospects into customers
Many sales presentations are boring, banal and inert. These offensive qualities are troublesome for today’s busy prospects who may have short attention spans.