Customer loyalty depends on the answers to these 6 questions
Customers have infinite options, so why should they continue to choose you?Click to continue
Closing
Popular Closing Articles
7 ways to turn a customer ‘no’ into a ‘yes’
Some salespeople look for an exit right after prospects say “no” to an initial closing attempt. Others take a negative answer personally and push to reverse it. In other words, they switch from being helpful salespeople to determined opponents, raising the …
7 qualities properly motivated salespeople have
“Manage your emotions or they will manage you,” John Wooden, one of the most successful college basketball coaches of all time, warned his players each year. It’s a message every salesperson should recite before every sales call.
10 customer commitments needed to close a big customer
Some salespeople think of closing as a one-step process leading to a final commitment. Closing is actually more complex than that. It happens in stages.
