Customer loyalty depends on the answers to these 6 questions
Customers have infinite options, so why should they continue to choose you?Click to continue
Customer Experience News & Trends
Customers have infinite options, so why should they continue to choose you?Click to continue
Some salespeople look for an exit right after prospects say “no” to an initial closing attempt. Others take a negative answer personally and push to reverse it. In other words, they switch from being helpful salespeople to determined opponents, raising the …
Some salespeople think of closing as a one-step process leading to a final commitment. Closing is actually more complex than that. It happens in stages.
Michele's a journalist with decades of experience working for local and national… MORE
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