Customer loyalty depends on the answers to these 6 questions
Customers have infinite options, so why should they continue to choose you?Click to continue
Closing
Popular Closing Articles
7 ways to turn a customer ‘no’ into a ‘yes’
Some salespeople look for an exit right after prospects say “no” to an initial closing attempt. Others take a negative answer personally and push to reverse it. In other words, they switch from being helpful salespeople to determined opponents, raising the …
10 customer commitments needed to close a big customer
Some salespeople think of closing as a one-step process leading to a final commitment. Closing is actually more complex than that. It happens in stages.
