What you need to know about digital marketing (Infographic)
The experience starts the moment customers hear about you – and these days that’s almost always through digital marketing. Click to continue
Customer Experience News & Trends
The experience starts the moment customers hear about you – and these days that’s almost always through digital marketing. Click to continue
In business, we often need to speed up conversations and transactions with customers. But some conversation shortcuts just shouldn’t be used.
What used to be a last resort for struggling salespeople is happening too often in today’s competitive marketplace: competitors blatantly misrepresenting the capabilities of their products or, worst of all, making false comments about your products or services.
Michele's a journalist with decades of experience working for local and national… MORE
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