Ever wonder why customers don’t come back after they were wooed by Sales and impressed by Service? You might have made one of these mistakes that cost companies customers every day.
Customer Loyalty
It’s far cheaper to retain customers than it is to find new ones. Returning customers are also likely to spend much more than new customers. As a result, a strong customer loyalty strategy is paramount to thrive in today’s ultra-competitive marketplace.
6 ways to reconnect with customers
October 9, 2020 Comments (0)
Many customers are out of the habit of doing business. They haven’t interacted with companies – and their employees – for some time. Now it’s time to reconnect.
