4 reasons customers dump you – and how to prevent it
Customers are surrounded by options – even in the confines of their homes and home offices. But they’ll only dump…Click to continue
Customer Experience News & Trends
Customers are surrounded by options – even in the confines of their homes and home offices. But they’ll only dump…Click to continue
Customer commitment could be compared to beauty — only skin deep. Fortunately, you can build a stronger relationship and loyalty from there.
Most salespeople would agree with these two points: Customer loyalty is the key to long-term sales success, and exceeding customer expectations is the best way of achieving it.
Lost customers represent a huge area of opportunity. Former customers understand your product, and how it operates. Plus, they often left for reasons that are easily corrected.
Good things happen when you give customers an outstanding experience. Just to name a few …
Most companies wouldn’t hold onto a bad, unprofitable business practice. So why would they hold onto bad, unprofitable customers?
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Michele's a journalist with decades of experience working for local and national… MORE
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