11 ways to show customers love and gratitude
There’s no time like now to show customers love and gratitude. Here are 11 ways to make it special. Any…Click to continue
Customer Experience News & Trends
There’s no time like now to show customers love and gratitude. Here are 11 ways to make it special. Any…Click to continue
Customer commitment could be compared to beauty — only skin deep. Fortunately, you can build a stronger relationship and loyalty from there.
Customers are bombarded with more attractive offers all the time. They see better deals based on price, quality or service. Yet those are not the factors that cause them to switch from – or encourage them to stay with – …
Good things happen when you give customers an outstanding experience. Just to name a few …
Most salespeople would agree with these two points: Customer loyalty is the key to long-term sales success, and exceeding customer expectations is the best way of achieving it.
Upset customers present a unique opportunity to customer experience professionals. It’s your chance to shine, turning things around for that person and your business relationship. The best part: It can be done just by saying the right thing.
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Michele's a journalist with decades of experience working for local and national… MORE
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