Customer Experience News & Trends

4 ways to perk up at work

Some days it’s harder to stay focused on your tasks in the contact center. Here’s help when you need to perk up.

Whether you face a slow day, dip in morale or afternoon energy drain, these unique tips can help agents and leaders get their groove back.

  • Rub your ears. When certain pressure points are stimulated, blood circulation – thus energy – increases. Turns out, ears have those pressure points, experts say. Massage them both for a minute or so to regain energy.
  • Eat a mint. Peppermint or another minty gum or candy stimulates two senses – scent and taste – and delivers a quick pick-me-up.
  • Drink more water. If your lips and mouth are dry, it’s an indication that you’re dehydrated, which leads to tiredness. Avoid going for soda or juice, which give a brief sugar-induced high, but then cause a worse drop in energy.
  • Move. Take a brisk stroll to the farthest restroom from your desk. Take a cool drink of water. Or, at your workspace, stand and do arm stretches for two minutes: Reach one arm as high as you can toward the ceiling, stretching all the way through toes on the same side. Repeat on the other side.

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