What impresses customers more than anything? More than 90% of customers agree that it’s …
… a personalized experience.
Giving customers an experience that feels like it was customized is the best way to engage them, researchers found.
Once customers are engaged, you can increase loyalty and the bottom line.
Experts at TimeTrade built this infographic to show why customer engagement is critical, and how you can use it to maximize the experience in the coming year: