Customer Experience News & Trends

Want to boost morale, celebrate success? Win this award

Use your contact center’s latest and greatest success story to motivate staff. Here’s how:

You probably already celebrate meeting goals, overcoming obstacles and delighting customers in your contact center.

Now take it one step further by winning national awards for those  great accomplishments. Outstanding service operations are awarded every year with the 6th Annual Stevie Awards for Sales & Customer Service.

Their given on three levels – gold, silver and bronze – in the areas of :

  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Manager of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Customer Service Management Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service, and
  • Customer Service Department categories in 11 industry groupings.

Early bird entries are due Oct. 12 and the final deadline for entries is Nov. 18. You can get a contest entry kit here.

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