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Home : workplace distractions

How employees misuse the technology at their fingertips

by Michele McGovern October 24, 2012 Comments (0)

When you’re not looking, agents are probably misusing the technology at their fingertips. Here are the top offenses.

You can get 30% more done today if you do this

by Michele McGovern December 23, 2010 Comments (0)

One bold move could help you get 30% more done today than you did yesterday or the day before that or …

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Contributors

Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

Michele's a journalist with decades of experience working for local and national… MORE

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Customer Experience Insight, powered by SuccessFuel, provides the latest marketing, sales and customer experience news and information for professionals in the trenches. Rather than simply regurgitating the day’s headlines, Customer Experience Insight editorial staff delivers actionable insights, helping marketing, sales and customer experience professionals understand what is and isn't working to grow their business and retain more customers.

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