The ability to deliver consistently spectacular service faster, better and cheaper than your competitors can differentiate your product or service, and make it easier to sell.
6 customer loyalty lessons from Lady Gaga
February 22, 2013 4 Comments
On the surface this sounds irrational: Businesses can learn a lot about customer loyalty from a woman who wears dresses made of meat and is getting sued for allegedly treating an employee badly. But Lady Gaga has the followers to prove she can offer valuable lessons in loyalty.
