Two pickle vendors were competing on the Lower East Side of New York City in the early 1900s. A man walks into Joe’s Pickles and inquiries about prices. “Pickles are two for a nickel,” Joe responds. The man says, “For a nickel I can get three pickles at Sam’s.” Joe responds, “So buy your pickles at […] [MORE]
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The 6 worst sales gaffes your people can make
We surveyed customers to find out the leading causes of why they decided not to buy from a particular salesperson. We compiled the results and ranked the worst sales gaffes by the number of times they were cited.
Strategies for negotiating when the customer holds all the cards
When it seems as if customers hold all the cards — as in today’s market — negotiating with them can be difficult. Difficult, yes. Impossible, no.
