Some customers are tougher than others – and here are six of the toughest.
4 toughest customer – and best ways to handle them
October 7, 2011 Comments (0)
Meet Mr. Know-It-All, Mrs. Direct and two more of the toughest customers. We’ve included practical tips on how to deal with them.
7 alternatives to a ‘take-this-job-and-shove-it’ attitude
September 17, 2010 Comments (0)
Customers are tough, but is it ever so bad you need to grab two beers and head for an emergency exit?