The Complete Idiot’s Guide to Dealing With Difficult Employees

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Home : The Complete Idiot’s Guide to Dealing With Difficult Employees

3 ways to deal with irate customers

by Michele McGovern January 29, 2013 Comments (0)

When customers take out every bit of anger on you, the temptation might be to fire back. Bad move. Here’s what you want to do:

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Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

Michele's a journalist with decades of experience working for local and national… MORE

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