The days of the door-to-door salesperson are a thing of the past. Prospects no longer expect salespeople to show up at their home and sell them a vacuum. Nor do they call companies and ask them to send out a salesperson to explain what they have to offer.
6 proven ways to hire customer service heroes
February 15, 2013 Comments (1)
Every company vows to have great customer service. But when it comes to hiring the people who deliver it, there are a lot of easy-to-make mistakes. Here’s what you can do to avoid bad customer service hires.