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How to put service at the heart of your business

by Michele McGovern October 1, 2018 Comments (0)

Customer service makes a difference. So much so, that most leaders believe the customer experience will make or break the business.

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Contributors

Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

Michele's a journalist with decades of experience working for local and national… MORE

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ABOUT CUSTOMER EXPERIENCE INSIGHT

Customer Experience Insight, powered by SuccessFuel, provides the latest marketing, sales and customer experience news and information for professionals in the trenches. Rather than simply regurgitating the day’s headlines, Customer Experience Insight editorial staff delivers actionable insights, helping marketing, sales and customer experience professionals understand what is and isn't working to grow their business and retain more customers.

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