Customer Experience News & Trends

Shattering the greatest sales myth of all time

Sales is a numbers game, or so the popular saying goes. If you just make enough calls, have enough meetings, and give enough presentations, you’ll succeed. Best of all, every “no” you hear brings you that much closer to a “yes.” Is this still believable?

The anatomy of a winning sales presentation

Whether it’s selling a product or a service, the ability to present effectively can mean the difference between acceptance and rejection. 

7 keys to planning a great sales call

What sets salespeople apart from competitors in a prospect’s eyes is extensive knowledge of the prospect’s business. This helps salespeople ask sharper questions and align offers with the buyer’s needs earlier in the sales process. 

2 major traits of effective sales calls

Successful salespeople exhibit these two behaviors when opening sales calls effectively: