Who is the person most responsible for cultivating customer loyalty? Here’s a hint: He or she isn’t in Customer Service.
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5 tactics to establish great sales relationships with customers
Sales relationships work no differently from everyday relationships. Establishing them takes trust. And top salespeople know that establishing that connection with their customers means everything.
3 ways to build bridges between Sales and Service
Service and Sales isn’t always a match made in Customer Experience Heaven. Fortunately, you can take a few steps to get them better aligned.
