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Home : lose credibility

Do this and ruin your credibility

by Michele McGovern May 31, 2011 Comments (0)

To maintain your credibility with customers, avoid these reputation-busters.

4 things that turn off customers fast

by Michele McGovern October 12, 2010 Comments (0)

Are you committing any of these customer service sins?

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Contributors

Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

Michele's a journalist with decades of experience working for local and national… MORE

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Customer Experience Insight, powered by SuccessFuel, provides the latest marketing, sales and customer experience news and information for professionals in the trenches. Rather than simply regurgitating the day’s headlines, Customer Experience Insight editorial staff delivers actionable insights, helping marketing, sales and customer experience professionals understand what is and isn't working to grow their business and retain more customers.

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