Gretchen Rosswurm

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Home : Gretchen Rosswurm

Improve contact center communication: See morale improve

by Michele McGovern June 25, 2013 Comments (0)

Never underestimate the power of communication in a customer contact center. It costs next-to-nothing and it can improve productivity and morale.

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Ken Dooley

Ken joined Prentice-Hall as an assistant editor and later became editor-in-chief of… MORE

Michele McGovern

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Customer Experience Insight, powered by SuccessFuel, provides the latest marketing, sales and customer experience news and information for professionals in the trenches. Rather than simply regurgitating the day’s headlines, Customer Experience Insight editorial staff delivers actionable insights, helping marketing, sales and customer experience professionals understand what is and isn't working to grow their business and retain more customers.

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