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How to deal with 4 types of difficult customers

by May 20, 2019 Comments (0)

Difficult customers – you struggle to love them, and you definitely can’t leave them. Here’s what you can do. 

5 of the most difficult customers — and how to help them

by April 6, 2018 Comments (0)

Dealing with difficult customers is one thing. Actually helping them is the ideal thing. Here’s how to make it happen with five of the most difficult customers you’ll come across. 

6 difficult customers – and the best ways to handle them

by March 20, 2017 Comments (0)

What’s the worst part of working with difficult customers? They usually don’t want to listen. Here are six of the most difficult customers you’ll encounter — and tactics to get through to each. 

6 ways to deal with your toughest customers

by March 22, 2013 Comments (0)

If it doesn’t happen today, bet your bottom dollar that it’ll happen soon: You’ll be confronted with an angry customer. Here’s how to deal with what he or she dishes out.

5 practical ways to deal with people you can’t stand

by December 21, 2012 Comments (0)

The elves may get along in their contact center – after all, when Santa’s your boss, who wouldn’t get along? But most contact centers aren’t that jolly.

5 ways to deal with people you can’t stand at work

by December 17, 2012 Comments (0)

The elves may get along in their contact center — when Santa’s your boss, who wouldn’t get along? But most contact centers aren’t that jolly.

Best ways to deal with 4 difficult customers

by April 10, 2012 Comments (0)

Difficult customers come in many forms. But they all can be helped with the right touch.