What do you do when a valued customer makes an unreasonable demand? Or your sales manager gives you an unfair evaluation? Or a colleague takes advantage of a situation?
Home : Customer relationship management
Improve customer relationships using criticism
Of the things that stress people out on a daily basis, criticism is atop the list. Whether it comes from customers, peers or their managers, hearing your work criticized can be hurtful if you allow it to be.
The most dangerous time for losing customers
There’s usually a brief honeymoon period after you gain a new customer. Expectations are high for both you and the customer.
