Customer Experience News & Trends

Home : contact center stress

6 keys to surviving in a contact center

by April 13, 2012 Comments (0)

Life in a contact center can be hectic, fun and unpredictable. That isn’t the only truth the professionals who work in them should know.

Recharge now: 4 best ways to spend your break

by August 26, 2011 Comments (0)

You may take your breaks, but you might be wasting the time. Here’s why:

Stress sucks: How to curb it in your contact center

by August 12, 2011 Comments (0)

With the constant demand in a contact center, there’s no wonder it’s one of the most stressful work environments. Here are four ways to beat that stress.

The three people who will most likely stress you – and how to work with them

by April 13, 2011

People can stress contact center pros more than circumstances. Here are the three people most likely to stress you and what you can do to work around them.