Most customers don’t want you to forget a thing. Here’s why you want to start taking better notes.
Home : build rapport
3 questions that quickly build rapport with customers
The quicker contact center agents can build rapport with customers the better. Here are three questions that can help agents do that.
Why you should turn off Desperate Housewives and turn on NFL Sunday
Turn on some football this Sunday and you can probably build stronger relationships with customers.
3 ways to build rapport with new customers
New customers are even better to have if they become loyal. Here are three tips to help create that relationship.
