Customer Experience News & Trends

Fast, hassle-free ideas to celebrate Customer Service Week

Happy Customer Service Week! Use these last-minute, no-hassle ideas to make it even better.

Whether you’ve been planning for a while or need to pull something together right now for your contact center, you can:

  • Get customers involved in doling out praise. Email as many customers as possible right now. Ask them to send messages to agents sometime this week, thanking them for the great job they do year-round.
  • Remember customers. Ask agents to send several hand-written notes each day this week to thank favorite customers for their loyalty and positive impact on your business and people.
  • Eat well. Call a local restaurant today to arrange a catered lunch or breakfast for agents later this week. Tell agents to bring their favorite customer-interaction stories to share at the meal. Let the good times start and keep them rolling with these other ideas!

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