Customer Experience News & Trends

Four powerful ways to sign off on e-mail

The last impression is as powerful as the first – even when you write e-mails to customers. Here are four appropriate sign-offs for contact center pros:

Try these closings from communications strategist Dave Clarke:

  • Cheers. It formal enough and shows you’re approachable.
  • Thank you. You can never say it enough.
  • Take care. It’s a conversational goodbye and appropriate for conversational e-mail – but not OK for subjects that are sensitive.
  • Regards. It’s a perfect blend of professionalism and friendliness.

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