Customer Experience News & Trends

Customer-to-Business eCommerce Strategy: Mastering the Ultimate Omni-Channel Experience

Join the CMO Council on December 18th 2013 at 11am PST/2pm EST as we invite industry leaders to share how their commerce-focused engagement strategies have transformed into Customer-to-Business led strategies that deliver highly relevant and seamless state-of-the-art interactions across the channel of their customer’s choosing. Brand leaders will present their own experiences in developing these strategies while industry experts in eCommerce customer experience will share key trends and requirements shaping this new omni-channel mandate.

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