A practical and interactive business conference that will deliver best practice on customer service for brand loyalty, customer acquisition and reputation management. Join 20+ leading brands like Best Buy, Citi, McDonalds and JetBlue as they answer your questions in 14 interactive sessions. Save 20% with code CCP20 when registering.
Product Profile
August 30, 2010
Have your company listed for free in our product profile section. Find out more about product profiles by checking out our one page guide. For more information contact: Kate Breen kbreen@pbp.com 610-695-8600 x167
Michele McGovern
August 10, 2010
Michele has been the editor-in-chief of The Customer Service Advantage newsletter for more than 11 years and has been the managing editor of What’s Working in Sales Management. During her 11-year tenure at PBP she has launched newsletters. Michele is also an editor of the Communications Update e-zine, which is read by more than 147,000 […] [MORE]
Carol Katarsky
August 9, 2010
Prior to joining PBP, Carol was the founding editor of Promotional Marketing magazine. Carol has extensive experience covering business beats ranging from finance to environmental management and almost everything in between. She is currently the managing editor of several print and Web-based publications, including FinanceTechNews, CFODailyNews and Keep Up to Date on Accounts Payable. She […] [MORE]
Reducing opt-outs while gaining trust
December 22, 2009 Comments (0)
Worried that a prominent opt-out link in an e-mail may encourage more prospects to unsubscribe? Don’t be.
