5 tips to build customer loyalty
Good salespeople and great service professionals are the key ingredients to customer loyalty. Here are five ways they can come…Click to continue
Sales
Popular Sales Articles
There are 4 types of customers: How to treat each one
Selling is similar to gambling in many ways. Success in both business and gambling requires good information, steely nerves, patience and the ability to stay cool.
Ways to match your value to customer needs
In a typical sales presentation, 80% of the time is devoted to describing the salesperson’s exceptional company and the positive benefits the customer will get from the product or service being sold. There are some fundamental reasons why prospects won’t …
Get better at listening to customers: 10 ways
The single biggest complaint of customers is that salespeople talk too much and don’t listen enough. Poor salespeople dominate the talking, while successful salespeople dominate the listening.
7 ways to turn a customer ‘no’ into a ‘yes’
Some salespeople look for an exit right after prospects say “no” to an initial closing attempt. Others take a negative answer personally and push to reverse it. In other words, they switch from being helpful salespeople to determined opponents, raising the …
7 examples of body language that destroy sales
When it comes to communication, body language is just as important as the words you speak. And poor body language will cost you sales, no matter how great your pitch is.
