How customers have changed – and how you want to respond
The world recoiled from doing business in the midst of the coronavirus. Now you need to get back to business…Click to continue
Sales
Popular Sales Articles
There are 4 types of customers: How to treat each one
Selling is similar to gambling in many ways. Success in both business and gambling requires good information, steely nerves, patience and the ability to stay cool.
Get better at listening to customers: 10 ways
The single biggest complaint of customers is that salespeople talk too much and don’t listen enough. Poor salespeople dominate the talking, while successful salespeople dominate the listening.
8 steps to closing any customer
Sales is not mystical or mysterious. It follows a logical progression.
When a customer rejects you: 6 steps to rebound
Rejection is a big part of every salesperson’s life. And salespeople who are rejected more than most tend to be more successful than most.
4 ways to find out what your customers want
Some businesses base their selling efforts on guesswork and intuition. But those who are the most successful develop in-depth knowledge about customers and tailor their selling efforts to address customers’ needs and goals.
