5 tips for writing more effective sales messages
Some people who have no problem communicating with prospects face to face or on the telephone run into problems when…Click to continue
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7 examples of body language that destroy sales
When it comes to communication, body language is just as important as the words you speak. And poor body language will cost you sales, no matter how great your pitch is.
Why customers buy & why they don’t: The latest research reveals …
Companies increase their chances of closing sales by understanding their customers’ buying processes and the major factors that affect buying decisions. But it’s equally important for them to avoid the mistakes that most customers find objectionable.
Get better at listening to customers: 10 ways
The single biggest complaint of customers is that salespeople talk too much and don’t listen enough. Poor salespeople dominate the talking, while successful salespeople dominate the listening.
Proven strategies to create long-term customer relationships, loyalty
Successful companies spend time with their customers beyond the initial purchasing transaction, providing value and building engagement and alignment. They continue to learn what their customers need after closing the initial sale.
7 ways to turn a customer ‘no’ into a ‘yes’
Some salespeople look for an exit right after prospects say “no” to an initial closing attempt. Others take a negative answer personally and push to reverse it. In other words, they switch from being helpful salespeople to determined opponents, raising the …
