5 tips to build customer loyalty
Good salespeople and great service professionals are the key ingredients to customer loyalty. Here are five ways they can come…Click to continue
Customer Loyalty & Retention
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5 fun ways to celebrate National Customer Service Week
It’s time to appreciate the customer experience.
The 5 levels of customer commitment — and what really drives loyalty
Customer commitment could be compared to beauty — only skin deep. Fortunately, you can build a stronger relationship and loyalty from there.
17 of the nicest things you can say to customers
Good things happen when you give customers an outstanding experience. Just to name a few …
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Lost customers represent a huge area of opportunity. Former customers understand your product, and how it operates. Plus, they often left for reasons that are easily corrected.
7 reasons to fire customers, and how to do it right
Most companies wouldn’t hold onto a bad, unprofitable business practice. So why would they hold onto bad, unprofitable customers?
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