11 ways to show customers love and gratitude
There’s no time like now to show customers love and gratitude. Here are 11 ways to make it special. Any…Click to continue
Customer Loyalty & Retention
Popular Customer Loyalty & Retention Articles
The 5 levels of customer commitment — and what really drives loyalty
Customer commitment could be compared to beauty — only skin deep. Fortunately, you can build a stronger relationship and loyalty from there.
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Customers are bombarded with more attractive offers all the time. They see better deals based on price, quality or service. Yet those are not the factors that cause them to switch from – or encourage them to stay with – …
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Every company strives to make good first and lasting impressions with customers. But good intentions won’t always work out, and trust is lost when you make the following mistakes.
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Good things happen when you give customers an outstanding experience. Just to name a few …
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